- Use the sign-in method you registered with (Google/Apple vs email).
- Reset your password via email if you use password sign-in.
- Check for typos in your email address.
- Clear browser cookies or try a private window for web sign-in.
- On the booth app, ensure you have the latest App Store version.
If you see a message that account setup is incomplete, contact support@grinfetti.com — we can help restore access.